We are customs broker, with our skill, experienced and well trained staff together with customs broker certificate, we ensure to provide professional customs clearance services. We make sure to get the goods released in fastest time to match firm's schedule and avoid of demurrage and detention charges
Customs Brokerage
Customs clearance is where shipments get delayed — or get stuck entirely. Our customs team has handled thousands of declarations across every commodity type, and we know how to keep your cargo moving.
We use Vietnam's e-customs system to file declarations electronically, 24 hours a day, 7 days a week. That means no waiting for office hours, no paperwork backlogs, and faster release at the port.
What Our Customs Team Does
- Tariff classification (HS code determination) — correctly, the first time
- Import and export customs declaration via e-customs (24/7)
- Duty calculation and tax payment coordination
- Liaison with customs authorities on your behalf
- Document preparation and verification
- Handling of customs inspections and queries
- Record-keeping and compliance documentation
Getting the HS code wrong is the single most common cause of customs delays and unexpected duties. Our team classifies your goods correctly — saving you time, money, and headaches.
DDP — Delivered Duty Paid
DDP is our most comprehensive service. Under DDP terms (Incoterms® 2020), we take full responsibility for your shipment from origin to destination door — including all freight, insurance, customs clearance, and import duties. Your buyer receives the goods and pays nothing on arrival.
This is the service of choice for e-commerce sellers, direct-to-consumer brands, and businesses supplying retail chains in Malaysia and across ASEAN.
DDP — What We Handle
- Pickup from your factory, warehouse, or any address in Vietnam
- Export packing, labeling, and documentation
- Export customs declaration from Vietnam
- International ocean or air freight
- Import customs clearance at destination
- All import duties, VAT, and taxes paid on your behalf
- Final-mile delivery to the buyer's address
- Proof of delivery provided
DDP Available Destinations
We offer DDP most extensively on the Vietnam-Malaysia corridor. DDP to other ASEAN destinations is available on request — please inquire about specific destinations and commodity types.
Request a DDP Quote
Tell us: goods description, quantity and weight/CBM, origin address in Vietnam, destination address (country, city, postcode), and whether your buyer requires a specific incoterm or delivery window.
Email: pttrans@pttrans.com.vn | Tel: +84 28 3997 4003
